The Open Network for Digital Commerce (ONDC) was launched by the government in April 2022 with an initiative to democratize e-commerce. ONDC is an open-source network that the government of India backs. Recently, ONDC completed the 10,000 daily orders mark and started tending in most of the states of India. Its main objective is to develop open networks for e-commerce, which was established in April 2022.
One of the top food delivery services is offered to customers in India. Within a few minutes, we get our favorite restaurant meals in our home. Currently, the top giants of food deliveries in India are Swiggy and Zomato.
Swiggy and Zomato are in competition all the time with each other and now a new platform, launched by the Indian government. It will give tough competition to Zomato and Swiggy.
What is the ONDC Food App
Open Network for Digital Commerce (ONDC) is an initiative aiming at promoting open networks for all aspects of the exchange of goods and services over digital or electronic networks.
Basically, It is a platform that is launched by the Government of India to let restaurants sell food directly to consumers, without the need for a third-party company like Zomato and Swiggy.
Benefits of using ONDC App
ONDC allows the restaurants to sell their food directly to customers without paying for additional charges such as the charges that are being charged by Swiggy and Zomato to do the same with them.
Several posts on Social Media comparing the prices of food orders on ONDC show that the prices of ONDC are less than the prices that are available on Swiggy and Zomato for the same item from the same restaurant, This shows that ONDC is not charging any additional charge from its customers or from the restaurant owners.
Price Comparison by User on Twitter
What type of products does ONDC deliver?
Right now, Restaurants are selling their food item directly to customers with the help of this amazing platform known as ONDC. Apart from this, The platform also offers groceries, home decor, cleaning essentials, etc. More items and categories will be added soon, said to the Government
How to use ONDC
If you want to order food with ONDC, you are required to use its partner apps like Paytm, Mystore, and MagicPin.
ONDC Food Delivery
Currently, ONDC’s food delivery service is available only in Delhi and Bangalore. Soon, The delivery service will start in most of the major Metro cities.
Steps to use ONDC via Paytm
- Open the payment app Paytm.
- Log in or sign up with your details.
- Go to the home page and search for ONDC from the top search bar available in the Paytm app.
- You will now get to see many categories that are available right on the ONDC platform according to your city.
- Select what you want to order and add it to the cart to place the order.
ONDC Food Discount and Coupon code
Currently, there is only one code available which is ONDC50. You will get an instant discount of Rs.50 on no minimum order.
Is there any Support number or portal for any queries or complaints?
ONDC does not have a support line, all buyer issues are to be raised from the Buyer App & sellers are to raise all issues on the Seller APP. For issues that cannot be resolved by the partner apps. ONDC has established an Issue and Grievance Framework (Chapter 6) on which you can register your complaint or query.
Are ONDC prices better than Swiggy and Zomato?
Yes, according to some posts on Social Media shows that ONDC offers food items at lower rates compared to Swiggy and Zomato.
Why there is no ONDC App?
ONDC is not an application. ONDC is a platform that provides a set of APIs to various Apps so they can connect with each other and enter into transactions and increase the initiative started by the Government of India.
Conclusion: My Opinion on ONDC
I also tried ONDC and found that they are actually charging less amount compared to other food delivery apps. Right now they are also offering a Rs.50 discount with free delivery on No minimum order. It’s a good offer to try the platform.